Patient Portal (drsergio.tl)
User Guide
Connecting patients and doctors in Timor-Leste
1 For Patients: Top-Up & Booking
How to add Credits
- Purchase a Prepaid Card from a participating pharmacy.
- Log in to your account at drsergio.tl.
- On your Dashboard, click the Top Up button.
- Tap "Scan QR Code" and point your camera at the card's QR code.
- Your credits will update instantly. ($15 = 15 Credits).
Booking a Consultation
Navigate to "Live Consultation," choose your date/time, and select "Credits" as your payment method for instant confirmation.
2 For Doctor: Consultation & Prescription
Managing Sessions
Check your Doctor Dashboard for new requests. If the patient paid via Bank Transfer, go to "Verify Payments" first to unlock the session.
Issuing a Prescription
- Click "Open Prescription Form" during the call.
- Use the "+ Add Medication" button to list multiple items.
- Click "Save Reseita" to generate the professional PDF.
- The system automatically names the file using patient initials and the date (e.g.,
CL_2026-01-16.pdf).
Need Technical Help?
If you encounter issues with scanning or login, please contact support.